|If you manage the elevator response system in any size building or complex, we're here to help. Our elevator monitoring system is an affordable way to offer comprehensive security and expert response.
Some of the most common elevator monitoring challenges, particularly for buildings without 24 hour on-site security, include:
False calls resulting in expensive service technician fees
Changes of ownership or management leaving elevators unmonitored
Lack of emergency call protocol resulting in unnecessary expenses
|At JRG Security, we manage every detail so your elevator phones are monitored 24/7, 365 days a year, no matter what elevator company you use. Our state-of-the-art central station monitoring facility provides instant, expert service on the other end of the emergency call button or elevator phone. We offer all of the critical services required for expert monitoring:
|Autodial communication: When the emergency button or phone is activated, the call is automatically dialed and connected to our toll-free 24 hour monitoring number.
Caller ID: Our system instantly identifies the building and elevator location. Each call is recorded and stored, capturing call time, duration, and all call activity.
Back-up Systems: Our Central Station has an industry-best back-up system for our phone system, as well as electrical back-up generators in the unlikely event of a power failure.
|Our highly trained staff recognizes the seriousness and panic that can occur when there is an elevator emergency. In these situations:
One of our expert operators receives the call
The operator associates the call with an issuing emergency line using Automatic Number Identification (ANI)
The operator immediately responds to assess the situation
The operator dispatches building security or the appropriate authorities as necessary
|Why choose JRG Security?
Fully licensed and insured professionals
Experienced Master Electricians on staff
Personal and highly customized service is our specialty
Become a valued customer – not a number
Better equipment, better service, and low prices
>>More On Why JRG